LHU shares expertise at International Conference on Data-Driven Quality Assurance

Representatives of LHU, including Assoc. Prof. Lam Thanh Hien, Rector; Assoc. Prof. Le Phuong Truong, Head of the Office of Educational Testing and Quality Assurance; Dr. Tran Thanh Phuong, Deputy Head of the Office of Academic Affairs; and Ngo Dinh Hoang Diem, M.A, Deputy Head of the Office of Educational Testing and Quality Quality Assurance participated in the international conference “Enhancing Institutional Effectiveness through Data-driven Quality Assurance: International Practices and Applications in Viet Nam”, hosted by the Center for Education Accreditation under Vietnam National University Ho Chi Minh City on July 7–8, 2026.

The conference brought together leading education experts and administrators from Vietnam and abroad, including Dr. Ashim Malhotra, Vice President for Institutional Effectiveness and Accreditation; Prof. Huynh Van Chuong, Director General of the Department of Quality Management under the Ministry of Education and Training; Assoc. Prof. Le Ngoc Quynh Lam, Director of the Center for Education Accreditation, VNU-HCM; Assoc. Prof. Ngo Van Thuyen, Vice Chairman of the AUN-QA Council; along with university leaders and quality assurance officers from higher education institutions nationwide.

As one of the institutions invited to share practical experience, LHU introduced its data-driven quality management models, which have been developed in recent years.

During the panel discussion “Readiness for Practical Implementation”, Assoc. Prof. Lam Thanh Hien, Rector of LHU, shared the University’s journey from quality assurance activities aimed at meeting accreditation requirements to a data-driven governance approach. Under this model, data serves not only evaluation purposes but also supports strategic planning, decision-making, performance monitoring, and continuous improvement across the University.

In addition to the panel session, LHU’s thematic presentations attracted considerable interest from conference participants.

Assoc. Prof. Le Phuong Truong, Head of the Office of Educational Testing and Quality Assurance, delivered a presentation entitled “Evidence-Based Reporting and Closing the Improvement Loop”. The presentation introduced the University’s reporting system, which integrates information from different sources to ensure that decisions are based on evidence. It also highlighted how improvement outcomes are continuously monitored through the PDCA cycle (Plan – Do – Check – Act), enabling improvement activities to be continuously monitored, assessed, and enhanced instead of serving only accreditation purposes.

Dr. Tran Thanh Phuong, Deputy Head of the Office of Academic Affairs, presented “Dashboard Design and Data Visualization”. His presentation shared the University’s experience in developing a visual dashboard system that connects data from different units, allowing leaders and departments to track key indicators in real time. Data visualization helps identify trends, detect potential issues, and supports faster and more accurate decision-making.

Meanwhile, Ngo Dinh Hoang Diem, M.A, Deputy Head of the Office of Educational Testing and Quality Assurance, presented “Designing Quality Indicators Based on Development Strategy”. The presentation outlined the University’s approach to developing a KPI system derived from its strategic goals and closely aligned with quality objectives, accreditation standards, and the action plans of individual units. Beyond measuring strategic performance, the indicator system supports performance monitoring, evaluation, and continuous improvement based on data.

The presentations delivered by LHU attracted considerable interest and discussion among experts and delegates. The University’s practical experience demonstrates that building a data ecosystem, including quality indicators, management dashboards, and evidence-based reports, not only meets accreditation requirements but also enhances institutional governance, promotes evidence-based decision-making, and strengthens the culture of continuous improvement.

LHU’s participation as a presenter at the international conference further reinforces its position in educational quality assurance while contributing effective governance models to the wider higher education community in Vietnam and abroad.